The client is a leader in the local hospitality industry by focusing on customer experience. Their processes were too complex and relied too much on paper and spreadsheets, most of which were out of sync from each other. To keep the customer experience high, they knew they needed a single, comprehensive solution instead of all the paper and dropbox files they were sharing.
The client chose Bento Systems to help them simplify and streamline their entire operation. By working with the Bento team, the client was able to implement a comprehensive solution across the entire organization in weeks, not months.
By leveraging the Bento low-code, rapid solution development platform, their sales team was able to increase the amount of deals they can quote by 10x. More quotes means more closed deals, and that's exactly what happened. Since the sales team can produce accurate quotes, faster than the competition, the client has been able to grow from $2 Million in revenue to over $12 Million in just a few years, while keeping their staff headcount in check.
- Sales team can produce 10x the amount of proposals.
- Double-booking/over-booking problems have been eliminated.
- Inventory usage is much closer to 100%.
- Revenue growth of 4x. Staff growth of 1.2x.